Client access for registered users
We currently support our clients via phone, fax, modem, e-mail and ICQ. We strongly recommend PC Anywhere as we can connect to your computer over the internet to easily see and fix your problems. In addition, we can update your software while online, if required.

Support is available from 6:30 am until 5:00 pm Pacific Time, Monday to Friday, except for holidays. The phone number for support is (250) 492-8888 or 1-800-663-5750

Emergency support is available at all hours, but extra charges do apply. If you are completely down and need help, we are here. Just listen to the voicemail and follow the prompts.

Download an Update
Windows Users - Connect to the internet and from within Windward System Five, click on Utilities, choose FTP Update and follow the prompts. This is the fastest and easiest way to update your software. If your computer is not connected to the internet, then you can download the updates from a different computer that is, using the following ftp site: Click Here

NOTE: If you have an FTP program such as Cute FTP or WS-FTP, then you may find that faster and easier than using your browser to download the files. This is because these programs allow you to tag all the files you need, start the download and then walk away instead of having to click on each file you need, one at a time.

NOTE: DOS Users - please upgrade to our Windows version. The DOS version was discontinued around 1999 and while we are still supporting it, that will end in the very near future.

Click Here for the Windward System Five Users Page

Windward Software Inc.
3547 Skaha Lake Road, Suite 200
Penticton, BC Canada V2A 7K2
Phone (250) 492-8888 Toll Free (800) 663-5750
support@wws5.com