Credits and Returns | Point of Sale Overview

If you need to credit a customer for a return, you can sell a negative quantity, which will return the item to stock and reverse what the customer owes you. On a single invoice, you can sell one item and return another item, and then have the customer pay the difference. That's simple, easy, and it makes sense.

On other systems, you need to create a separate invoice to take returns or process credits, making the process complex and difficult to deal with, especially for new clerks.